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Privacy & Security | Due Governance

Last updated: 21 June 2017

This website is operated by industria Professional. industria Professional provides a high client contact, high value service.  We would not do anything to jeopardise that in any way – especially by selling your data to others.  Furthermore we have taken a number of precautionary measures to protect any data of yours that we may collect.  

This privacy policy (this “Policy”) describes the collection, use, disclosure, and sharing of information by Industria Professional Pty Ltd. (“Company,” “we,” or “us”) from users of our Web sites at www.industriaprofessional.com or www.diligenceplus.com (the “Websites”), as well as our related applications, widgets, software, tools, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Websites, our “Services”). By accessing or using our Services, you consent to the collection, use, disclosure, and sharing of information in accordance with this Policy.

Personal Information
“Personal Information,” as used in this Policy, is information that specifically identifies an individual, such as an individual’s name, address, telephone number, or e-mail address.
Personal Information does not include “aggregate”, anonymous, de-identified, or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.

Collection of Information

Collection of Voluntarily-Provided Information

We collect Personal Information that our users provide to us in a variety of ways on our Services. These include the following:

    E-mail Newsletters. We may offer e-mail newsletters from time to time on our Services. If you sign up to receive a newsletter from us, we collect your e-mail address.
    User Accounts and Profiles. Our Services may give you the ability to register for an account or to create and update a user profile on the applicable Service. If we offer user account or profile functionality on the Services, we will collect the Personal Information that you provide to us in the course of registering for an account or creating or updating a user profile. This information may include, for example, name, postal address, telephone number, e-mail address, and related demographic information about you. We may indicate that some Personal Information is required for you to register for the account or to create the profile, while some is optional.
    Integrated Services. You may be given the option to access or register for the Services through the use of your user name and passwords for certain services provided by third parties (each an “Integrated Service”). By doing this, you authorise us to access and store the credentials you provide, your name, email address(es), current city, and other information that the Integrated Service makes available to us, and to use, share, and disclose it in accordance with this Policy. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Services.

    Correspondence. If you contact us by e-mail, using a contact form on the Services, or by mail, fax, or other means, we collect the Personal Information contained within, and associated with, your correspondence.

Passive Information Collection

When you visit our Services, some information is collected automatically. For example, when you access our Services, we automatically collect your browser’s Internet Protocol (IP) address, your browser type, the nature of the device from which you are visiting the Services (e.g., a personal computer or a mobile device), the identifier for any handheld or mobile device that you may be using, the Web site that you visited immediately prior to accessing any Web-based Services, the actions you take on our Services, and the content, features, and activities that you access and participate in on our Services. We also may collect information regarding your interaction with e-mail messages, such as whether you opened, clicked on, or forwarded a message.

We may collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”). Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, and other web traffic data. We use passively-collected information to administer, operate, and improve our Services and our other systems, to improve the effectiveness of advertising on our Services, and to provide advertisements and other content that is tailored to you. We may use third party cookies on our Service as well. For instance, we may use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/ regarding Google Analytics’ cookies. Note, there is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals at this time.

Use of Personal Information
We use Personal Information to provide you with our Services and to provide you with information that may be of interest to you; to enhance, improve, operate, and maintain our Services, programs, Websites, and other systems; to prevent fraudulent use of our Services and other systems; to prevent or take action against activities that are, or may be, in violation of our Terms of Use or applicable law; to tailor advertisements, content, and other aspects of your experience on and in connection with the Services; to maintain a record of our dealings with you; for other administrative purposes; and for any other purposes that we may disclose to you at the point at which we request your Personal Information. We allow you to opt-out from receiving marketing e-mails from us as described in the “Choice” section below.

Disclosure of Personal Information

We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

Service Providers

To help provide our Services, we may use third party service providers (e.g. AWS) to process or store information, which may include Personal Information.

Legal Compliance

We may disclose Personal Information if required to do so by law or if we believe that such action is necessary to: investigate, prevent, or take action regarding suspected or actual illegal activities; enforce our Terms & Conditions, take precautions against liability, investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Services; and/or exercise or protect the rights, property, or personal safety of Industria Professional, our employees, our users, or others.

Business Transfers

Information about our users, including Personal Information, may be disclosed and otherwise transferred during the course of a merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information is transferred to one or more third parties as one of our business assets.


If you receive commercial e-mail from us, you may unsubscribe at any time by following the instructions contained within the e-mail. Additionally, if we offer user account functionality on the Services, we may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us. Even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.


If we offer the ability to create user accounts or profiles on our Services, you may have the ability to access and update many categories of Personal Information that you provide to us by logging in to your account and accessing your account settings.

If you request that we delete your account on any of our Services (via a user settings page, by e-mail, or otherwise), we will do so within a reasonable period of time, but we may need to retain some of your Personal Information in order to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.


Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 without obtaining parental consent.


Our servers and data centers are located in the United States and Australia. If you choose to use the Services from outside the U.S. or Australia, then you should know that you are transferring your Personal Information outside of your region and into the U.S. or Australia for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. or Australia. Also, we may transfer your data from Australia to the U.S. or other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region.

We use reasonable security measures that are designed to protect Personal Information from accidental loss, disclosure, misuse, and destruction. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk. It is your responsibility to keep your login and password confidential.

Alternatively, if you would like us to conduct our business with you offline, please let us know and we will be happy to make arrangements.

Updates to this Policy

We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the Policy. Your continued use of our Services after such changes will be subject to the then-current policy. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.

Contacting Us

If you have any questions or comments about this Policy, please contact us using the following contact information: